At NovaPath Home Care Services LLC (“NovaPath,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, mobile communications, and care services.

A. Information We Collect

We collect personal information from you when you:
• Visit our website or fill out our online contact forms.
• Request information or schedule a free care consultation.
• Communicate with us by phone, email, or text message (SMS).
• Apply for employment or caregiver positions.

The types of information we may collect include:
• Name, email address, phone number, and mailing address
• Service preferences or care needs you provide
• Employment or application data (if applicable)
• Communication preferences and SMS opt-in status


B. How We Use Your Information

We use your information to:
• Respond to your inquiries or care requests
• Schedule and confirm appointments
• Provide service updates and care reminders
• Improve our website and client experience
• Send occasional service-related text messages (only if you opt in)

You may opt out of SMS communications at any time by replying “STOP” to any text message from NovaPath.

C. How We Share Information

NovaPath respects your privacy and limits the sharing of personal data.
• We do not sell, rent, or trade personal information to third parties.
• We may share data with trusted service providers (such as scheduling or communication platforms) only to support NovaPath’s business operations and client services.
• All service providers are contractually bound to safeguard your information.

Important:

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

D. Data Security

We use reasonable technical, administrative, and physical safeguards to protect personal data from loss, misuse, or unauthorized access. However, no system is completely secure, and we cannot guarantee absolute protection.


E. Your Rights and Choices

You can:
• Request access or correction of your personal information.
• Withdraw consent for SMS messages by replying “STOP.”
• Request deletion of your information where legally applicable.

To exercise any rights, please contact us at info@novapathhomecare.com or (214) 427 8136

F. Links to Other Websites

Our site may contain links to external websites not operated by NovaPath. We are not responsible for their content or privacy practices.


G. Updates to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top of this page reflects the latest version.

H. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

NovaPath Home Care Services LLC
Dallas–Fort Worth, TX
📞 (214) 427 8136
📧 info@novapathhomecare.com